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Terms & Conditions

REBL

Effective Date: December 30, 2025

These Terms & Conditions ("Terms") govern your access to and use of REBL's websites, patient portal, and telehealth services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Services.

1. About REBL

REBL operates a telehealth platform that connects patients with licensed healthcare providers for remote medical evaluation and treatment when clinically appropriate.

REBL is not a pharmacy and does not dispense medications.

2. Not for Emergencies

The Services are not intended for medical emergencies or urgent conditions. If you believe you are experiencing a medical emergency, call 911 immediately or seek care from the nearest emergency department. Do not delay emergency treatment based on information obtained through REBL.

3. Eligibility

To use the Services, you must:

  • Be 18 years of age or older
  • Be physically located in the United States at the time of service
  • Provide accurate, current, and complete information
  • Not be prohibited from receiving healthcare services under applicable law

By using the Services, you represent and warrant that you meet these requirements.

4. State Availability & Location Requirement

REBL's telehealth services are available in all U.S. states, subject to provider licensure, applicable state and federal law, and treatment-specific regulations.

You must be physically located in the state you report at the time of your telehealth visit. If you are not located in an eligible state, care may be declined, postponed, or rescheduled. Availability of specific treatments may vary by state.

5. Telehealth Services & Limitations

Telehealth involves the use of electronic communications to provide healthcare when you and the provider are not in the same physical location.

You acknowledge that:

  • Telehealth may not be appropriate for all conditions
  • Providers may determine that in-person care, laboratory testing, or emergency services are necessary
  • Telehealth does not replace an ongoing relationship with a primary care provider

You agree to follow provider recommendations, including seeking in-person care when advised.

6. Medical Decision-Making & Prescriptions

All medical decisions are made solely by licensed healthcare providers based on their professional judgment and applicable law.

You understand and agree that:

  • No prescription is guaranteed
  • Medications are prescribed only when medically appropriate following a provider evaluation
  • Completing an intake, enrolling in a program, or paying for services does not guarantee diagnosis, treatment, or medication
  • Prescriptions are issued only after a valid provider–patient relationship is established as required by law

Patients may not select or order prescription medications prior to provider evaluation.

7. Pharmacy Fulfillment & Patient Choice

If a provider issues a prescription:

  • You may request that it be sent to a pharmacy of your choice, or
  • You may elect to have it fulfilled by a licensed partner pharmacy

Prescription fulfillment is handled by third-party pharmacies that operate independently of REBL and in compliance with applicable regulations.

Pharmacy Partners

When a licensed healthcare provider issues a valid prescription, medications may be dispensed by one of REBL's licensed pharmacy partners or by a pharmacy selected by the patient, where permitted by law.

Striker Pharmacy

1330 Pin Oak Rd, Katy, Texas 77494 — +1 (832) 437-8624 — orders@strikerrx.com

Strive Pharmacy

1275 E Baseline Rd #104, Gilbert, AZ 85233 — (480) 626-4366 — info@strivepharmacy.com

Vios Compounding

31035 Schoolcraft Rd, Livonia, Michigan 48150 — 800.518.9831 — info@vioscompounding.com

Rush Pharmacy

1977 Alafaya Trail #1121, Oviedo, FL 32765 — (407) 205-7336 — sales@rushpharmacy.com

OptioRx

11770 US Highway One, Suite 402, Palm Beach Gardens, FL 33408 — 630-242-8969 — info@optiorx.com

Pharmacy partners operate independently of REBL and are responsible for medication preparation, dispensing, shipping, and compliance with applicable pharmacy laws and regulations. REBL may update its pharmacy partners from time to time.

8. Fees, Payments & Refunds

You agree to pay all fees disclosed prior to receiving services.

  • Clinical service fees are charged for provider time and medical evaluation
  • Medication and shipping costs, when applicable, may be separate from clinical fees
  • Payment is due at the time services are requested unless otherwise stated

Refund Policy

  • Clinical services are non-refundable once rendered
  • Prescription medications and compounded products cannot be returned
  • If you receive a damaged or incorrect order, contact support@heyrebl.com within 24 hours of delivery

Additional details are available in REBL's Shipping & Refund Policy.

9. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use the Services only for lawful, personal purposes
  • Not misuse, interfere with, or attempt to gain unauthorized access to the Services
  • Maintain the confidentiality of your account credentials

You are responsible for all activity that occurs under your account.

10. Communications

By using the Services, you consent to receive communications related to your care, account, and services, including emails or secure messages. You may opt out of non-essential marketing communications at any time.

11. Intellectual Property

All content, trademarks, logos, and materials made available through the Services are owned by REBL or its licensors and protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute without prior written consent.

12. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. REBL makes no warranties, express or implied, regarding the Services, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, REBL shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services. REBL's total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

14. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles, except where federal law applies.

15. Changes to These Terms

REBL may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms, contact:

REBL

1671 W Horizon Ridge Pkwy Ste 220

Henderson, NV 89012

Email: support@heyrebl.com