Questions, answered.

You complete a short health assessment, a licensed provider reviews your profile and builds a personalized treatment plan, and your medication ships directly to your door from an FDA-regulated pharmacy. The whole process takes about 5 minutes to start.

No. Everything happens online. A licensed US provider reviews your assessment and may follow up with additional questions via secure message — no in-person visit required.

Provider review typically takes 24–48 hours. Once approved, your medication is compounded and ships within a few business days. Most patients receive their order within 5–7 business days of approval.

If a provider determines that a treatment isn't appropriate for you, you won't be charged. We'd always rather be upfront than make a sale that isn't right for you.

Compounded medications are custom-made formulations prepared by a licensed pharmacist to meet your specific needs — whether that's a different dosage, delivery method, or combination of ingredients not available in a standard commercial product.

When prepared at an FDA-regulated, LegitScript-certified pharmacy, compounded medications meet rigorous quality and safety standards. REBL works exclusively with vetted pharmacy partners who uphold these standards.

Compounded medications are not FDA-approved as finished products, but they are legal and regulated under federal and state pharmacy laws. The pharmacies we partner with are FDA-registered and follow strict compounding standards.

Your provider will review your health profile and current medications before recommending any treatment. Always disclose your full medication list during your assessment.

Most compounded medications are not covered by insurance. We keep our pricing transparent — you'll see the full cost before committing to anything.

You're only charged once your provider approves a treatment plan and your medication is ready to ship. Subscriptions are billed on a recurring basis depending on your plan, and you can cancel at any time.

Yes. You can cancel or pause your subscription at any time from your account dashboard. There are no cancellation fees.

We ship to all 50 US states. Shipping times vary by location, but most orders arrive within 3–5 business days after dispatch.

Refills are managed automatically based on your treatment plan. You'll receive a notification before each shipment, giving you the option to adjust, pause, or cancel.

Yes. All orders ship in plain, unmarked packaging with no indication of the contents on the outside.